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 Printed pages count problem

Problem

We are using you printer monitor to monitor our network printers and it is working fine. But it is still unclear for us how are the printed pages counted as when we print 1 page the data in the database is 0 for page count but 1 for total pages. Is there a limit for what is 1 page printed and what is 0 page printed?

 

Solution

Our software receives notifications from a printer. At the end of print job, printer should return the "PRINTED" flag + a number of printed pages. For an unknown reason some printer drivers doesn't report this information. Therefore we've added the following options to the logger to fix this problem.



If you are using the "Remote Client" then you should configure these options on each remote computer or activate the following option:

 
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Article details

Article ID: 65

Category: Accurate Printer Monitor

Date added: 2011-04-28 02:56:06

Views : 105

Rating (Votes): Article rated 3.7/5.0 (3)