Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



 The program won't start and crashes with an error

Question

Clicked on the icon but the program never opened, received the "Please tell Microsoft about this problem."

Error Signature = "AppName: xxxxxxxx.exe    AppVer: 4.3.1.1031    ModName: xxxxxxxc.exe
ModVer: x.x.x.xxx    Offset: 0044948a"

and filename of dump is:  C:\DOCUME~1\Temp\8036_appcompat.txt

Answer

This is the software protection problem. Try to add our software to the DEP exclusion list: My Computer - Properties - Additional - Performance - DEP

 
Was this article helpful? yes / no

Article details

Article ID: 70

Category: General

Date added: 2011-11-17 05:07:14

Views : 1045

Rating (Votes): Article rated 4.0/5.0 (4)